Illinois Association for College Admission Counseling
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Associate Director, UIC Visitors Center (Job ID #117802)

July 17, 2019 8:27 AM | Anonymous member

University of Illinois at Chicago, Academic and Enrollment Services

Category: Academic Professional

Location: Chicago

Close Date: 07/31/2019



The Office of Recruitment is seeking an Associate Director of Visitors Center at the University of Illinois at Chicago. This position designs, implements, executes and evaluates campus visits programs and special projects contributing to a positive campus visit experience using customer service protocols, university policies, and procedures and requirements of multiple academic programs.


  • Collaborate with Director of Recruitment and college leaders to regularly review and update the university undergraduate recruitment plan.
  • Assist in the development of the annual recruitment budget, responsibly steward University funds, reconcile expenses and reports.
  • Develop and execute a comprehensive campus visitors plan for the Visitors Center that includes daily presentations, group visits, student ambassadors, walk in visitors and prospective transfer students.
  • Coordinate with campus partners to develop, update and execute personalized campus visit experiences.
  • Develop best practices for campus visits; provide resources to the greater campus community.
  • Work collaboratively with the Recruitment staff to continually develop and maintain recruitment presentations.
  • Manage and coordinate programming for campus tours, Preview Days and Open House and other prospective student related events.
  • Review program evaluation data to ensure a positive campus visit experience.
  • Serve as a primary speaker during high profile recruitment and public relations events.
  • Develop Web and print content to promote the Visitors Center and campus visit opportunities.
  • Oversee the continued development of the UIC Corps (Visitors Center student employees) to act as tour guides for campus and group visits, student panelists and provide office and event support.
  • Plan, assign and review work of staff to ensure that group objectives are met. Hire, train, develop and manage staff to ensure that a qualified staff exists to meet group objectives.
  • Train all recruitment staff, including counselors and student workers, on all functions related to the Visitors Center.
  • Develop training programs for recruitment staff, and student workers, on presentation and other interpersonal communication strategies.
  • Limited travel locally and nationally to represent UIC at recruitment and student yield events.
  • Act as a primary point of contact for prospective students via telephone, email, and campus appointments as required.

Perform other related duties and participate in special projects as assigned.


Bachelor’s degree required, Master’s degree preferred.
Five years’ experience in student counseling, admissions and/or university student activities, recreation programs, or event planning. Demonstrated professional experience supervising staff.

© Illinois Association for College Admission Counseling
PO Box 279, Mount Prospect, IL 60056-0279
(800) 829-0176 / (847) 577-2953

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