Illinois Association for College Admission Counseling
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Admission Counselor, Transfer Students-Marquette University

December 21, 2018 4:17 PM | Anonymous member (Administrator)

The Transfer Admission Counselor is responsible for the recruitment and admission of new advanced standing (transfer) undergraduate students. The Transfer Admission Counselor serves incoming and prospective transfer students as their primary contact, answering incoming phone calls, responding to admission related e-mails, coordinating/delivering information sessions, and representing Marquette at community colleges throughout the United States. Additionally, the Admissions Counselor acts as the primary evaluator of transfer applications, collaborating with the Articulations and Transfer Admission Specialist, Registrar, and academic colleges. This is a position that requires continuous student contact, deep knowledge of admissions best practices, the ability to address students from varied backgrounds and in unique academic situations, an eye for detail, and the ability to multi-task. Discretion, sensitivity, accuracy of information, and sound judgment are necessary while dealing with transfer students, parents and confidential applications and credentials.

The Transfer Admission Counselor performs many tasks which may include, but are not limited to: answering calls; responding to e-mails; monitoring university social media accounts; handling college and high school transcripts; data entry for prospects and transfer applicants from point of inquiry through enrollment; evaluating admission applications and making admission decisions; coordinating print and electronic marketing campaigns; sharing enrollment information with Articulations and Transfer Admission Specialist and academic colleges; coordinating and managing travel to college fairs at community colleges throughout the year; maintaining strong relationships with community college partners; evaluating and awarding scholarships to transfer applicants; delivering information sessions about the application process and the Marquette student experience; tracking year-over-year enrollment data; maintaining transfer content on admissions website; and assisting with the orientation and matriculation of new advanced standing spring and fall students.

  • 1.       Serve as primary contact for prospective transfer students, answering admission related e-mails, phone calls, and questions on university social media accounts. 
    2. Oversee the processing of transfer applications from the point of submission to the point of admission decision (approximately 1,000 per year). 
    3. Execute year-round recruitment plan for Marquette University attendance at community colleges to speak with prospective students and with transfer advisers, including fairs and table visits.
    4. Manage follow-up communication with prospects using admissions CRM (Slate) to encourage application submission and enrollment. 
    5. Review and evaluate transfer applications, making and delivering admission decisions. 
    6. Record and track progress towards transfer enrollment goals, including year-over-year comparisons. 
    7. Coordinate year-round admissions marketing campaign by writing all e-mail and direct mail notifications that are sent to transfer students and by collaborating with Office of Marketing and Communication on external marketing budget. 
    8. Contribute new ideas on creating a transfer friendly environment at Marquette University as an important member of the Office of Admissions transfer team.
    9. Provide informal credit evaluations for inquiring students using Transferology and in collaboration with the Transfer Admission Advisor and the Office of the Registrar. 
    10. Develop transfer visit options for prospective students that wish to come to campus. 
    11. Deliver on-and-off campus information sessions to groups up to 250+ people. 
    12. Schedule appointments/take registration information for on-or-off campus programs (i.e. Open houses, Transfer Tuesday visit, Individual appointment requests, Hotel Interviews).
    13. Verify accuracy of applicant information and credentials, following up with applicants that submit incomplete or unverified documents to request appropriate information. 
    14. Participate in annual updating of Transfer Planning Guides, a curriculum planning resource for prospective students at partner institutions. 
    15. Review and evaluate transfer scholarship applications, making and delivering scholarship decisions. 
    16. Report transfer admission related news to Office of Admission staff
    17. Attend meetings in Articulations and Transfer Admission Specialist’s absence and record notes/minutes to be shared later. 
    18. Other duties as assigned.

Required Knowledge, Skills and Abilities             

  • Requires a bachelor’s degree.
  • One year of admissions related experience is preferred, but not required.
  • Must possess moderate data entry ability and basic computer knowledge.
  • Must be culturally sensitive.
  • Must have mastery of written English.
  • Must be comfortable public speaking.
  • Ability to produce accurate work in a fast-paced, multi-task environment and deal with interruption in a friendly, professional manner.
  • Ability to project a positive and professional image to all and a commitment to cross training and a team environment are also essential.
  • Maintain student confidentiality and work independently.

Preferred Knowledge, Skills and Abilities            

  • One year of experience in Office of Admissions setting.
  • Bi-lingual in Spanish/English.
  • Experience with community college setting (attended or previously employment)

For more information and to apply:

© Illinois Association for College Admission Counseling
PO Box 279, Mount Prospect, IL 60056-0279
(800) 829-0176 / (847) 577-2953

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